Our team

Mark Stephen Robson DipFD
Director/Funeral Director

From an early age Mark spent many Saturdays washing hearses and limousines and at the age of 15 he carried his first coffin.

In 1986 Mark started working for a large Funeral Directors and whilst studying Canon law at Loughborough. In 2000 Mark gained his Diploma as a Funeral Director. In 2009 Mark was awarded a Privilege Award as a Funeral Director which was presented at the Pride of Britain Awards.

Mark has arranged funerals from non-fetus stillborns, children, teenagers right up to people past the age of 100, even double funerals and also has experience in International with repatriation into and out of this country, Military and traveller funerals.

So with over 30 year’s experience people are in safe hands.

Gary Stephens
Director/Funeral Service Operative

Gary has been employed by a large national telecommunication for many years. Working with large customers including Transport for London, British Airways and the 2012 Olympics. He has built lasting relationships with his customers setting high standards, in doing so building capability and confidence in those he works with.

Having sadly lost both of his parents at a young age and only 6 months apart it made him realise that he wanted to help other families facing a similar situation.

Gary has been an active member of Cancer Research in his local community to help raise funds for this essential charity.

Recently having worked for a large Funeral Directors as a Funeral Service Operative Gary has gained a vast range of experiences in funeral care.

Melissa Keen
Secretary/Funeral Arranger

With over 20 years experience of working within Customer Service and client facing roles Melissa has a great understanding of customer needs and expectations.

Melissa has worked for a large Funeral Directors as a Funeral Arranger where she has gained valuable experience in arranging funerals and working with families to ensure their loved one receives the care and attention they deserve.

Having experienced the loss of close family members she can also resonate and empathise with families.