Just a few of the many positive testimonials we receive:-
I met Mark when I was just completing my training to become an Independent Funeral Celebrant. At that time I had very little practical experience of leading funerals and still had a lot to learn. Mark was extremely approachable and helpful with me and no question I asked was deemed too trivial or unimportant. He gave me valuable insight into the role of a Celebrant from a Funeral Director’s perspective and the high expectation they have of them when working closely, not only with them, but with their bereaved families and when delivering the ceremony. I feel very fortunate that he was so generous and willing to share his knowledge and experience with me.
I can highly recommend Mark Robson as Mark is a very competent and professional funeral director. He managed & organised the funeral for my son who was given a full military funeral in the most efficient manner. Nothing was too much trouble. He catered for all our family needs, complied with all our requests, and dealt with the behind the scenes things too so that we could were free to try to come to terms with our sudden loss. I would not hesitate in recommending Mark at a time when we need the hand of a true professional in our darkest hour, it is very welcome to know that he can be relied upon to sort out the funeral, cremation, burial etc in the most appropriate way pertinent to our needs and circumstances at that time.
I'm writing to say thank you for your excellent job you did in helping myself and my daughter organising the funeral we never ever expected to have to do. From our 1st meeting right to this day a year later you are there, talking us through everything and without you and your excellent service I don't think we could have got through it - you are 100% the best person for your job. You made us feel safe at a very scary time in our lives as we didn't know what to do. You supported us and guided us you gave 110% of your time to help us make the worst day of our lives beautiful. You organised everything Doves, beautiful horses and carriage, music, order of service you really did an amazing job. You take great pride in doing it well in all aspects. We are so glad we choose you. We can't thank you enough you truly are the best man for this very important job you do.
I have been blessed, for over 12 years, to officiate at hundreds of funerals directed by Mark Robson. Mark’s compassionate nature really shines through and I cannot thank him enough for looking after my families so wonderfully. He goes that ‘extra mile’ to make every single service is special for each bereaved family. Mark is so natural, but very professional too, a combination hard to find in such a difficult pastoral environment.
Reverend Tim Hodge
It takes a special person to be a funeral director and Mark you are that special person! I'm writing to say a big thank you for the excellent job you did in organising Rogers funeral, we told you Roger’s wishes and no one could have carried them out with more kindness and understanding than you did! When a family is going through an unexpected death it so nice to have someone like you there every step of the way. We not only think we made a good choice, we know we made the best choice!, and we were, and still are really happy with all aspects of the funeral and the wonderful aftercare service you provide, you were more like a friend organising the funeral, not at all business like although highly professional!, nothing was too much trouble ( even incorporating a Vintage Crossville Bus into the funeral procession! ‘Roger‘s lifelong passion!’ ) and even now, over 4 months on, you still ask how are we all and if there is anything at all you can do?... As I said it takes a special person to do this and that special person is you. Once again a big thank you from the bottom of our heart‘s, from me and all my family.
Kath Sims & Family
The service here is truly personal and nothing is to much trouble. Mark helped us with all aspects of Uncles's funeral in a calm, caring, compassionate, friendly and professional manner. The loss of a loved one is a difficult and emotional time and as soon as we contacted Mark we felt reassured we had someone to support us. He understood how to care for us and our deceased Uncle with dignity. Mark ensured the memory of our wonderful Uncle was a celebration of his life and we would have no hesitation in recommending him and his funeral services.
Linda & Family